英文道歉信

时间:2024-10-15 16:00:34
有关英文道歉信范文汇总九篇

有关英文道歉信范文汇总九篇

在现在社会,越来越多地方需要用到道歉信,我们通常在对别人表示赔礼道歉时会用到道歉信。那么一般道歉信是怎么写的呢?以下是小编收集整理的英文道歉信9篇,欢迎阅读与收藏。

英文道歉信 篇1

To:mt

subjectz: Library Books

Dear Ms Sciberras,

I would like to apologise for not returning the books but I have been away from school for a week because I had the measles. I will not be coming to school for another week or so. I promise I will return the books as soon as I am back.

Thank you.

  Regards,

  Anita Borg

英文道歉信 篇2

Dear Bob,

Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.

Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.

Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.

  Faithfully yours,

  Li ming

英文道歉信 篇3

游客朋友们:

首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。

现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的.,游客投诉到公司的也绝不仅此两例。

我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。

关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。

从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。

英文道歉信 篇4

Dear teacher

When I leave the classroom without permission, I found that I made a big mistake. I did not wait until the teacher came, went to eat. This is a lack of respect for the teacher. When I was young, my parents hope I can respect the teacher and classmates, but I did not do this point. I'm rude and arrogant behavior let you received distress. I hope you can give me a chance to start with a clean slate, after all, we are your most loving students. Think carefully, these days I do have some confused, make these bad things, and again I am sorry. I promise I won't do such a thing.

Your student Victor

英文道歉信 篇5

Dear Kate:

Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me.

Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

Thanking you again for the loan.

Sincerely yours,

英文道歉信 篇6

Dear Yangling:

Congratulations on your coming birthday.

Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.

You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.

Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.

Best regards! Yours ever Susan

英文道歉信 篇7

Dear Sarah,

I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.

I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.

  Cordially,

  xxx

英文道歉信 篇8

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable。 When your letter arrived, I was just in Hong Kong。 As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up。 Now the first thing I have to hasten to do is to write to you these few lines to express my deep reGRE t。

I enjoyed many pleasant sights during my trip。 I shall be pleased to give you an account to of them when I see you next。

Sincerely yours,

Tom

英文道歉信 篇9

Beloved teacher Zhang

Hello

I'm sorry. I know I'm very sorry for you, you were so good to me. And I...

I'm sorry. I have forgotten, when we got so stiff, perhaps, is the words I snapped our relationship. At that time, every day my heart was very messy. I actually knew I was wrong, and I wanted to find you to apologize. But I'm afraid... I'm afraid of your eyes. I know I'm disappointing you. So, I chose to go wrong. I know I'm going away. After listening to what you said, think a lot. The heart is very guilty. Be ashamed。 It's full of the sense of crime. I feel very disappointed with so many people who are good to me.

You say I always go to regret one, not change my own shortcomings. I was really sober this time. I learned it well. I won't learn any more, and I won't be in contact with those people. "To the MS silt but don't dye" I can do it! I have improved a lot of academic achievements now.

You always say that I want to get rid of the trouble I had a good talk, then think not to regard it as right, their own negligence, before the time to make mistakes always want to "irren ist menschlich?" Now I think that the mistakes are their own, do not look for any external reasons, I believe I will be better, and always pay attention to my own words and deeds.

The school is a small society, if it is in the community, against the boss, the consequences will be very serious. This is what you usually teach us. Thank you, Mr. Zhang. You have taught me to be a person. I sincerely thank you. Mr. Zhang, I hope you can forgive me, and I hope you can teach me as well as before.

Please forgive me. I'm really getting better this time. Forgive me, please say, don't ignore me.

  Sincerely

  Your student: Bai Yu

  June 20th 20xx

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